CHIEF SALES OFFICER (CSO) - Lead the commercial engine of a growing digital transport company

Do you thrive in high-impact leadership roles where structure, strategy and sales execution go hand in hand? UBsend is looking for a dedicated Chief Sales Officer to take charge of our commercial engine. You will lead and develop both our sales team and customer service department, ensuring alignment, efficiency and commercial growth. With a unique digital platform and an ambitious roadmap, we offer the right candidate a chance to shape the future of logistics.

ABOUT UBSEND

UBsend is a digital transport company redefining how logistics work. With our asset-light model and strong tech foundation, we build smart integrations between transport providers and end customers. We offer transparency, flexibility and intelligent data services, all aimed at creating frictionless transport experiences. Our team is diverse, agile and united by a clear mission: to make logistics better, smarter and simpler for everyone.

YOUR ROLE

As CSO, you become a key member of the executive team, responsible for all commercial activities. Your direct reports include:

• 2 Commercial roles

• 2 Team Managers in customer service (B2B and B2C)

• A total of approx. 25 FTEs in sales & customer service

Your main responsibilities:

• Lead, develop and structure the commercial organisation (sales + customer service)

• Implement data-driven processes, playbooks and KPIs across functions

• Define and execute sales strategies with focus on both enterprise and mid-market

• Build a proactive, value-adding customer service culture

• Recruit and onboard new commercial talent

• Act as sparring partner to the CEO on business development and pricing strategy

YOUR PROFILE

We are looking for a strong leader with experience from similar commercial roles in tech or logistics. Ideally, you:

• Have solid leadership experience within sales and/or customer service

• Know how to create structure, drive performance and lead change

• Are used to working with data, process improvement and commercial KPIs

• Understand solution selling and long customer decision cycles

• Bring strong stakeholder management skills and can drive alignment in complex setups

• Have a mindset of a "player-coach" and thrive in both strategic and operational tasks

• Can challenge status quo constructively and drive change with empathy

Experience from B2B, logistics or tech-driven businesses is a clear advantage.

WE OFFER

UBsend offers a rare opportunity to shape the commercial setup in a fast-growing tech company. We offer:

• Competitive salary and performance-based bonus

• Pension scheme

• Flexibility and autonomy in your role

• A flat, agile and transparent culture

• Office location: Greater Copenhagen area

• International career paths possible in the future

READY TO TAKE THE NEXT STEP?

If you have questions about the position, feel free to contact Brian Frode at +45 71 74 74 78. Applications are processed on an ongoing basis and we hire when the right match is found.

DEDIKATION – “Hire for attitude, train for skills!”